Last Updated: 02/02/2026
Information We Collect Automatically
We may collect analytics data directly or through third-party analytics tools to help us measure traffic and usage trends for our website. These tools collect information sent by your browser or mobile device, such as pages visited, referring URLs, and interactions with the site.
This information is collected and used in aggregate form and does not reasonably identify individual users. We do not automatically collect personally identifiable information (PII).
Personally identifiable information is only collected when you voluntarily provide it, such as by submitting a contact form, requesting an estimate, scheduling an appointment, completing a survey, or otherwise communicating with us through our website.
Information You Provide to Us
We may collect personal information you voluntarily provide, including but not limited to:
-
Name
-
Phone number
-
Email address
-
Service address
-
Information related to your roofing inquiry or service request
This information may be provided through online forms, phone calls, emails, text messages, or voicemails.
How We Use Your Information
We use the information you provide to:
-
Respond to inquiries and service requests
-
Schedule appointments and provide estimates
-
Communicate regarding services, updates, or customer support
-
Improve our website, services, and customer experience
Your information is stored securely and handled with reasonable administrative, technical, and physical safeguards.
SMS/Text Messaging Communications
If you provide your mobile phone number to J&E Roofing Solutions, you consent to receive text messages related to your inquiry, appointment scheduling, service updates, estimates, or customer support.
-
Message frequency may vary
-
Message and data rates may apply
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.
Information Sharing & Disclosure
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
We may disclose information only when:
-
Required by law
-
Necessary to comply with legal processes or valid governmental requests
-
Needed to protect our rights, property, or safety
Use of Non-Identifying Information
Any non-identifying information such as general feedback, reviews, testimonials, or correspondence may be used for promotional or informational purposes related to our services.
No identifying details (such as full names, addresses, phone numbers, or photos) will be used without express permission.
You may request in writing that your information not be used for promotional purposes, and we will honor such requests.
Cookies
We may use cookies and similar technologies to enhance website functionality and user experience. Cookies help us understand how visitors interact with the site, such as pages viewed and actions taken.
You may disable cookies through your browser settings, though doing so may affect certain website features.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
J&E Roofing Solutions
📧 Email: office@janderoofingsolutions.com
📞 Phone: (417) 669-3334
📍 Location: Monett, Missouri